Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Heritage Press’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use this website.
The term ‘Heritage Press’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
This site allows you to shop online. For you to complete the sign-up process on our site, you must provide your full legal name, current address, a valid email address, and any other information required in order to complete the signup process. You must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account. You must not transmit any worms or viruses or any code of a destructive nature.
The use of this website is subject to the following terms of use:
▪ The content of the pages of this website is for your general information and use only. It is subject to change without notice.
▪ Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
▪ Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
▪ This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
▪ All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
▪ Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
▪ From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
▪ Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Product pricing and description
The information provided on www.heritagepress.co.uk regarding our products are described and shown with is as accurate as possible at the time of posting. Inspite of this slight variations in items may occur. We provide you with product information on www.heritagepress.co.uk. If any further clarification is required or if you wish to obtain further information, please contact our Customer Services team on: info@heritagepress.co.uk.
Every effort is made to ensure that prices shown on www.heritagepress.co.uk are accurate at the time of placing your order. If, by mistake, we have under-priced we will contact you by email or phone to advise and accept liability and may claim the difference in payment.
If you have made a purchase of an incorrect product please contact us immediately by email notify us on info@heritagepress.co.uk. We will endeavour to send out the correct product if the price paid is the same.
Payments and processing of invoices
Heritage Press has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by Heritage Press prior to the latter’s acceptance of an order. Unless credit term has been agreed upon, payment for the products shall be made by credit/debit card or via Paypal. Heritage Press has full discretion to cancel or deny any orders it deems unsuitable.
Please be aware that if you are using Paypal as your payment method we reserve the right to not ship to unconfirmed addresses.
The shipping/dispatching of any products will only follow receipt of payment for the full amount due for each order.
Delivery will be made to the address specified when you complete your order.
Once items have been dispatched for shipping we cannot change the address.
Orders placed before the specified cut off time will be processed and delivered as per your request, providing further security checks are not required and all goods are available.
We make every effort to deliver the goods promptly after your order has been accepted. However, Heritage Press will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. Ownership of an item will not pass to you until we have delivered the item to you (either directly, or by leaving it in a place deemed to be safe or with a neighbour). When an item is delivered the risk of damage to or loss of the item passes to you.
Refund Policy
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the applicable laws.
If a full or partial refund is applicable, there will be a fee charged of 3.4% of the total price paid.
If there is a problem with the goods, please notify us via the ‘Contact Us’ page or by email at info@heritagepress.co.uk. It’s helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.
If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received at our warehouse and checked.
The cost of returning goods to us is your responsibility; if the goods are not faulty, we will return them to you.
Faulty product
If you receive goods that are faulty or incomplete on arrival you must notify us within 28 days of receipt of the item.
If the goods are less than 28 days old you have the option of a refund or direct replacement.
If the good are over 28 days old we will test the product for the fault. If the faulty is verified we will:
If we are unable to resolve the purported issue with the item in question we will replace it with the same item.
If we are unable to replace it, we will issue a refund in line with our refund policy as stated above.
If the goods you have returned are not found to be faulty by our staff, the goods will be returned to you at your cost.
Wrong item delivered
If we mistakenly supply you with the incorrect item you must notify us within 10 days. The goods should be returned to us in line with our returns instructions.
Once we have received the goods back at Heritage Press we will confirm that it is in fact an incorrect item and either replace with the correct item or issue a refund.
Extra item delivered
If, by mistake we supply you with extra items you must notify us immediately.
If you do not adhere to this procedure and are found to be in possession of goods that you have not paid for, you will be charged for the goods.
Fraudulent activities are monitored greatly in our site, if fraud is detected Heritage Press shall resort to all remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.
Data protection
Heritage Press will take all reasonable precautions to keep the details of your order and payment secure and we will not be liable for unauthorised access to information supplied by you.
Product images are for illustrative purposes only and may differ from the actual product. They aim to represent the product with as much accuracy as is possible.
Governing law and jurisdiction
These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract.
Protecting your security
To ensure that your credit, debit or charge card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
During security checks we may ask for additional information or documentation to help support the data you supplied.
Acknowledgement of rights
You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the Program except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.
All new goods supplied by Heritage Press have a 28 day warranty period from the date the goods are delivered. This warranty does not affect your statutory rights as a consumer. If new goods develop a defect during the one month warranty period, you should contact us immediately through the website or via e-mail, on info@heritagepress.co.uk
Limitations of liability
Heritage Press will not be liable to you for any loss or damage in circumstances where:
There is no breach of a legal duty owed to you by the Supplier or by its employees or agents;
Such loss or damage is not a reasonably foreseeable result of any such breach;
Any increase in loss or damage resulting from breach by you of any term of this contract.
The information contained in this website is for general information purposes only. The information is provided by Heritage Press and while we endeavour to keep the information both up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profit that arise out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, Heritage Press takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.